Family-owned Title Insurance Agency Honors Sales Team Member Chris Khalaf For His Effective and Far-reaching Remote Work In Recent Weeks
Sunnyside Title Insurance Agency announced today its plans to recognize employee Chris Khalaf for his dedication to customer service and skill working remotely. Over recent weeks, Khalaf has successfully brought in commercial deals from over ten different states. With refinancing transactions averaging 3 Million in New Jersey and a 2.4 Million purchase transaction in Ohio, Chris continues to advance his sales work in the ever-changing business environment brought on by the novel coronavirus. Sunnyside Title is showing its recognition and appreciation for Khalaf with a gift.
“Opening new accounts is not an easy task, even in the best of markets,” said Robert Viggiano, owner, and co-founder of Sunnyside Title Agency. “But especially now, during the uncertainty and change brought on by the coronavirus, that task is tougher than ever. The dedication to his work that Chris continues to show, demonstrates that when the times get tough, the tough get going and adapt to new situations.”
After working in the sales field for over 14 years, the nature of Khalaf’s work changed when he began working remotely as a result of the COVID-19 pandemic.
“Much of my job involves face-to-face communication, so I have had to make changes to the way I communicate,” said Chris Khalaf, “I am now reaching prospective clients, attorneys, lenders, and investors through Zoom and social media more than ever.”
Despite the changing style of communication and business processes brought on in recent months, Sunnyside Title’s core values have remained the same.
“When I am selling to clients, I feel like I am selling myself. Customer service has always been the most important part of our work, and in an industry where premiums are regulated by the states, how we treat our clients is crucial to our business.” Continued Khalaf, “Keeping our clients happy is a team effort, and I would be nothing without my staff behind me.” The title staff handles all day to day title reading and clears any titles issues that come about on each file. The settlement staff works hand in hand with the attorneys and lenders to get the numbers and prepare the CDs (closing disclosure) to get us to the closing table and funded with no hiccups.
With the residential housing market primed to make a recovery in the coming summer months, creative and dedicated employees like Khalaf are more critical than ever.
“It takes an optimistic outlook to succeed in sales, especially at this time,” continued Viggiano, “Those growing and innovating in the sales field now will have the edge over their competitors once the pandemic has run its course.”
For more information about Sunnyside Title Insurance, please visit www.sunnysidetitle.com.
About Sunnyside Title Agency:
Sunnyside Title Agency is a fully licensed Title Insurer and Settlement Agent dedicated to providing professional title and title-related services to attorneys, lenders, and real estate professionals. Founded in 2018 by Robert Viggiano and Angela Viggiano and headquartered in Bergen County, N.J., Sunnyside Title is a full-service agency committed to excellence in both residential and commercial property transactions. Sunnyside Title prides itself on attention to detail and willingness to go above and beyond for its beloved local clientele. For more information, visit www.sunnysidetitle.com, or connect with us on Sunnyside Title LinkedIn.
About Robert Viggiano:
Robert Viggiano is the owner and co-founder of Sunnyside Title Agency. After earning a B.S. in Finance from Fordham University, Robert went on to become a licensed title agent in the state of New Jersey. He founded Sunnyside Title Agency with his wife, Angela, in 2018. Named after Robert’s hometown of Sunnyside, Queens, Robert prides himself on running an agency with a staff dedicated to exceptional and timely customer service, as well as those who share his optimistic and competitive mindset. A former basketball player, Robert has previously served as a volunteer coach for William Paterson University’s basketball team.